Privacy Policy - Coastal

Privacy Statement

Coastal Farm & Home Supply LLC (“Coastal”) is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Coastal Web site and governs data collection and usage. By using the Coastal website, you consent to the data practices described in this statement.

Collection of your Personal Information

Coastal collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Coastal may also collect anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Coastal. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Coastal for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Coastal Web site. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Coastal public message boards, this information may be collected and used by others. Note: Coastal does not read any of your private online communications.

Coastal encourages you to review the privacy statements of Web sites you choose to link to from Coastal so that you can understand how those Web sites collect, use and share your information.
Coastal is not responsible for the privacy statements or other content on Web sites outside of the Coastal and Coastal family of Web sites.

We are pleased to offer Coastal gift cards for sale online. To buy from us, you must provide contact information (such as name and shipping address) and financial information (such as credit card number and expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we may also use this information to contact you.

Use of your Personal Information

Coastal collects and uses your personal information to operate the Coastal Web site and deliver the services you have requested. Coastal also uses your personally identifiable information to inform you of other products or services available from Coastal and its affiliates. Coastal may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Other companies and individuals help Coastal serve you by fulfilling orders, delivering packages, sending postal mail and e-mail, processing credit card payments, and providing customer service. These third parties may have access to personal information needed to perform their roles, but they are prohibited from using the information except to provide these services, and they are required to maintain the confidentiality of your information.

Coastal does not sell, rent or lease its customer lists to third parties. Coastal may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Coastal may share data with trusted partners to help us perform statistical analysis, send you e-mail or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Coastal, and they are required to maintain the confidentiality of your information.

Coastal does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Coastal keeps track of the Web sites and pages our customers visit within Coastal, in order to determine what Coastal services are the most popular. This data is used to deliver customized content and advertising within Coastal to customers whose behavior indicates that they are interested in a particular subject area.

Coastal Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Coastal or the site; (b) protect and defend the rights or property of Coastal; and, (c) act under exigent circumstances to protect the personal safety of users of Coastal, or the public.

Use of Tracking

We use “cookies” and other similar technologies on this website. Cookies are small text files sent through your browser and stored on your computer. Cookies allow you to personalize your online experience and save time by storing your preferences and eliminating the need to reenter information each time you visit our site. For example, if you register information with Coastal (such as your billing and shipping address), cookies help us recall that information on your subsequent site visits so you can quickly and easily make purchases. Cookies also help us deliver customized content and advertising to you based on your interests.

We also use social media “plugins” on this site. For example, you can link directly to the Coastal Facebook Page or Twitter Feed by clicking on those sites’ plugins on our homepage. In some cases, both Coastal and the social media site may know if you click on these plugins. Please remember that, as with all linked sites, Coastal does not control the plugins’ information collection practices.

Most Web browsers automatically accept cookies, but if you prefer not to accept cookies, you can usually modify your browser’s settings through the Tools or Options menu. Similarly, most browsers offer a Do Not Track feature which, once enabled, signals to sites not to track your online activity. As of April 1st, 2016, Coastal does not currently honor Do Not Track signals. However, Coastal is working with its development team to include code that honors Do Not Track requests and plans to implement the updated code in 2016. Once that system is implemented, Coastal will honor Do Not Track signals, but understand that if you adjust your browser’s setting so that it cannot collect cookies and/or cannot track activity, you may not be able to fully experience the interactive features of the site.

Security of your Personal Information

Coastal secures your personal information from unauthorized access, use or disclosure. Coastal secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Coastal will occasionally update this Statement of Privacy to reflect company and customer feedback. Coastal encourages you to periodically review this Statement to be informed of how Coastal is protecting your information.

Contact Information

Coastal welcomes your comments regarding this Statement of Privacy. If you believe that Coastal has not adhered to this Statement, please contact Coastal below. We will use commercially reasonable
efforts to promptly determine and remedy the problem.

Effective Date

Effective April 1st, 2016 ( 04/01/2016)

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